E-Commerce Disclosures

California has strict laws governing online businesses, requiring clear and conspicuous disclosures regarding product information, pricing, shipping, returns, and more. Failing to comply can result in costly fines, consumer lawsuits, and irreparable damage to your brand reputation.

• Avoid Costly Fines & Lawsuits: California's Consumer Legal Remedies Act empowers consumers to sue businesses for unfair or deceptive business practices, including violations of e-commerce disclosure laws.

• Maintain Consumer Trust: Transparent and accurate disclosures build trust with your customers, leading to increased customer satisfaction, repeat business, and positive online reviews.

• Protect Your Brand Reputation: Non-compliance can severely damage your brand image and online reputation. Negative reviews and online complaints can spread quickly, impacting your ability to attract new customers and compete in the marketplace.

The California Supreme Court's landmark decision in Kasky v. Nike, Inc. (2002) emphasized that even statements made in the context of public relations or marketing campaigns can be considered commercial speech and subject to consumer protection laws. This underscores the importance of ensuring all communications with consumers, including online content, are truthful and do not mislead.

We Can Help You:

• Draft Compliant e-Commerce Policies: We will work with you to create clear, concise, and legally sound policies covering all aspects of your online business, including shipping, returns, refunds, privacy, and terms of use.

• Review and Revise Existing Policies: We will carefully review your current policies to ensure they comply with all applicable California laws and industry best practices.

• Stay Informed of Legal Changes: We will keep you informed of any changes in California e-commerce law and provide ongoing guidance to help you maintain compliance.

Don’t navigate this alone. Contact us today.